1. Disconnect and reconnect the headphones and restart your computer.
2. Try a different pair of headphones to see if the headphones are the problem.
3. If you are using a Bluetooth mouse and Bluetooth headphones, disconnect one of them to try to resolve the issue.
4. If this is happening during a Teams Meeting, check the settings in the meetings to be sure your headphones are connected correctly.

The installation of home printer drivers is not supported.  If you find you would like to use a printer, you will need to use a wireless printer and find the printer.  If you have a wireless printer, go to print choose the “add a printer” option, and find your wireless printer.

1. Bring the laptop within 20 ft. of a district building.  You may be able to get a district Wi-Fi signal from your car.
2. Restart/ reboot the computer and log in (this may take a few minutes as it installs updates).
3. Verify that the computer attaches to the ‘Reach Higher’ Wi-Fi network (this should happen automatically) and has an internet connection.
4. Restart twice.
5. Open Microsoft Word and make sure that you can edit a document. If not, restart again.
6. Once Microsoft Word is working, the laptop registration is complete, and you can leave.

Restart your computer and try again.  Make sure you check that USB device on another computer to be sure the USB device works.

Make sure you have it plugged into power.  If it has power, restart your computer by holding the power button for 10 seconds.  Wait a minute and restart your computer. If this does not work, contact your school.

To learn more about PowerSchool go to our Academics PowerSchool page on our website. https://www.uticak12.org/academics/powerschool

While the district-issued device is the supported device, you can log into ClassLink at https://launchpad.classlink.com/uticak12 using your username and password until the device is functioning properly.

Make sure each evening that you shut down (power off) your computer to receive updates and fix potential issues.  The shutdown feature is in the bottom left-hand corner of the computer screen.  Find the Windows icon and click on it.  Then click on the power icon and toggle to "Shut down".

Please check PowerSchool Unified Classroom to learn how your child is doing in their classes.

Contact your building principal/administrator and let them know what happened.  They will inform you about the next steps to resolve the issue.